ElliottDigital

Business IT & Cybersecurity

IT support that keeps your business moving

Straightforward IT support, Microsoft 365 management, device security and ongoing technology care for small businesses.

Plus the identity, access and security work that keeps accounts and devices protected — scoped around your organisation.

Understanding first. Technology second.

Get IT SupportBook a Consultation
  • Business IT Care£199/mo
  • Additional user£49/mo
  • Onsite visitFrom £165

Sound familiar?

Problems we help with

These are the everyday things that get in the way of running a business — not big technical projects, just the IT that needs to work.

  • Staff locked out of accounts
  • Microsoft 365 problems
  • New employee setup
  • Devices not updating
  • Security concerns
  • Laptop or PC problems
  • Managing users and licences
  • Staff leaving the organisation
  • Keeping business devices secure
  • Knowing whether devices are compliant

Business IT Care

One straightforward monthly package

Designed for small businesses that want someone to look after their day-to-day IT, without needing their own internal IT department.

Business IT Care

£199/month

Includes support for up to 3 users / computers

Additional users: £49/month per additional user

Get IT Support

Remote IT Support

  • Day-to-day IT troubleshooting
  • Remote assistance
  • Windows issues
  • Microsoft 365 issues
  • Printer and basic network troubleshooting
  • Software support
  • General user support

Microsoft 365 Management

  • User account management
  • Microsoft 365 administration
  • Licence management
  • MFA setup
  • Password and security assistance
  • Permissions
  • Email setup
  • User onboarding
  • User offboarding

Device Management & Security

  • Windows device management
  • Microsoft Intune where appropriate
  • Microsoft Defender
  • Windows Firewall
  • BitLocker
  • Windows Update management
  • Security configuration
  • Device health checks
  • Local administrator controls

Onboarding & Offboarding

  • Creating new accounts
  • Applying security settings
  • Assigning licences
  • Configuring devices
  • Removing access when staff leave
  • Protecting business data

IT Health & Compliance

  • Device records
  • Security health checks
  • Update status
  • Encryption status
  • Basic compliance records
  • Security recommendations
  • Remedial actions where required

Monthly Reporting

  • Devices managed
  • Security and compliance status
  • Updates
  • Issues resolved
  • Outstanding risks
  • Recommended actions

What’s not automatically included

The monthly fee covers the support itself. It doesn’t automatically include things like:

  • Microsoft licences
  • Third-party software subscriptions
  • Hardware
  • Replacement equipment
  • Large infrastructure projects
  • Major migrations
  • Server projects
  • Cabling
  • Extensive onsite work
  • Specialist third-party services

These can be quoted separately where required.

Complete environment setup

Set up your complete working environment

Elliott Digital can help build or take over your complete Microsoft working environment — from user accounts and Microsoft 365 to secure computers, mobile devices and ongoing IT management.

Whether you’re setting up a new business, replacing an unmanaged setup or bringing existing technology under control, we can put the foundations in place and continue looking after them afterwards.

Microsoft 365

  • Microsoft 365 tenant
  • Business email
  • Custom domain
  • User accounts
  • Groups
  • Licences
  • Permissions
  • Shared mailboxes where required
  • Microsoft Teams
  • OneDrive
  • SharePoint where appropriate

Identity & Security

  • Microsoft Entra ID
  • MFA
  • Account security
  • User roles
  • Conditional Access where appropriate
  • Secure administrator access
  • Joiner / mover / leaver processes

Device Setup & Management

  • Device enrolment
  • User assignment
  • Microsoft Intune where appropriate
  • Windows security settings
  • Microsoft Defender
  • Windows Firewall
  • BitLocker
  • FileVault where appropriate
  • Update policies
  • Application deployment
  • Browser/device restrictions where required
  • Compliance policies
  • Local administrator controls

Computers & Devices

Elliott Digital can help configure and manage supported business devices, including:

  • Windows PCs
  • Windows laptops
  • Macs
  • iPhones
  • iPads
  • Android phones
  • Android tablets

Management options depend on the device, operating system and Microsoft licensing available to the client.

Starting from scratch?

Elliott Digital can help a new or growing business establish its IT environment properly from the beginning.

  1. Set up the Microsoft tenant
  2. Connect the business domain and email
  3. Create staff accounts
  4. Configure security and MFA
  5. Prepare laptops, PCs and mobile devices
  6. Apply security and update policies
  7. Configure access to business systems
  8. Document devices and users
  9. Hand over a working environment
  10. Continue managing it through Business IT Care if required

Already have Microsoft 365?

Elliott Digital can review and take over an existing environment rather than requiring you to start again.

  • Review existing tenant
  • Review users and licences
  • Identify old or unused accounts
  • Review MFA/security
  • Review devices
  • Review administrator access
  • Review Microsoft 365 configuration
  • Identify security gaps
  • Document the existing environment
  • Agree remediation priorities
  • Move into ongoing managed support

A takeover requires appropriate authorisation and administrator access from the client — we cannot review or change a tenant we have not been given access to.

We can set up the environment as a one-off project and hand it back to you, or continue managing it through Business IT Care.

Business IT Care’s £199/month pricing covers ongoing support. Complete environment builds, tenant migrations, major remediation and large onboarding projects are quoted separately.

Need your business IT set up properly?

Whether you’re starting from scratch or trying to bring an existing Microsoft environment under control, Elliott Digital can help build a secure, manageable setup and support it afterwards.

Talk About Your SetupGet IT Support

In plain English

Microsoft 365 and device security

Microsoft 365

Keeping Microsoft 365 running properly

Elliott Digital can manage the day-to-day administration of your Microsoft 365 environment: accounts, security, licences, email and the user lifecycle as people join and leave.

  • Accounts, permissions and email setup
  • Multi-factor authentication (MFA) and password/security assistance
  • Licence management, so you are only paying for what you use
  • User onboarding and offboarding as people join and leave

Illustrative example — actual scope is agreed with each client.

Device Security

Keeping business devices secure

We keep device security in plain English: sensible protection switched on and kept up to date, not a wall of technical settings nobody has time to read.

  • Microsoft Intune device management where appropriate
  • Microsoft Defender and Windows Firewall configuration
  • BitLocker device encryption
  • Windows Update management and device policies

Illustrative example — actual configuration depends on your devices.

Identity, access & security

Practical cybersecurity for small organisations

Good security for a small organisation is mostly about getting the fundamentals right and keeping them that way. These can be added to Business IT Care or delivered as a one-off project.

  • Identity and access management

    MFA for every account, Conditional Access policies, sensible admin roles and regular access reviews.

  • Security baselines

    Consistent Windows, Microsoft Defender, BitLocker and Intune compliance settings across company devices.

  • Microsoft 365 security reviews

    A plain-English review of your tenant’s sign-in, sharing, admin and device settings, with prioritised fixes.

  • Business continuity and backup planning

    Planning how you would recover accounts, email, files and devices, including your Microsoft 365 backup approach and replacement devices.

  • Practical cybersecurity awareness

    Short, practical guidance for staff on phishing, passwords, MFA prompts and reporting something suspicious.

  • Windows device configuration

    New and existing devices set up to a known standard, enrolled in management and ready for the person using them.

We do not offer penetration testing, a monitored security operations centre or formal certification. Where you need those, we can help you scope and brief a specialist provider.

See how this connects to Microsoft 365 & SharePoint

Staff joiners & leavers

Proper setup in, proper removal out

Accounts that are not managed properly when someone leaves are a real security risk. New starters need to be productive and secure from day one.

New starter

  1. Account createdA new Microsoft 365 account is set up
  2. Security appliedMFA and security settings configured
  3. Licence assignedThe right licence for the role
  4. Device configuredReady to work from day one

Leaver

  1. Access reviewedWhat the person could reach
  2. Accounts disabledSign-in access removed
  3. Data protectedBusiness data kept, access closed
  4. Licence reclaimedFreed up for the next person

IT Health & Compliance

Useful records, not empty promises

Business IT Care clients receive a concise monthly report. We keep useful records so you always know where things stand.

  • Device records
  • Security health checks
  • Update status
  • Encryption status
  • Basic compliance records
  • Security recommendations
  • Remedial actions where required

These are records and checks carried out as part of the service, not automated monitoring or a live dashboard.

How support is delivered

Remote first, onsite when needed

Remote first, UK-wide

Most day-to-day IT support — troubleshooting, Microsoft 365, user and device issues — is resolved remotely for businesses across the UK, usually the same day.

Onsite when needed

Where a problem cannot be resolved remotely, onsite engineer support can be arranged depending on location and requirements.

Onsite support from £165 per visit

Where a problem cannot be resolved remotely, onsite engineer support can be arranged depending on location and requirements.

North East based

Remote IT support is available to businesses across the UK. Onsite visits can be arranged, depending on location.

Who it's for

Built for small businesses without their own IT team

  • Small businesses
  • Professional services
  • Training organisations
  • Education and alternative provision providers
  • Charities and community organisations
  • Growing companies without internal IT staff

Need someone to look after your business IT?

Straightforward Business IT Care from £199 a month, or a one-off conversation to see whether it’s the right fit.

Get IT SupportBook a Consultation