Managed Digital Services
An ongoing digital partner, not a string of isolated projects.
Elliott Digital can look after the systems your organisation relies on — Microsoft 365, SharePoint, IT, websites, automation and reporting — and keep improving them over time.
Understanding first. Technology second.
- Microsoft 365 administration
- Business IT Care
- Website & platform care
- Automation support
- Continuous improvement
What we look after
One partner for the systems you rely on
Instead of commissioning isolated projects and hoping they stay working, you can have Elliott Digital looking after your digital systems month to month. The scope is agreed around what you actually use.
Microsoft 365 administration
Users, licences, mailboxes, permissions and settings kept in order.
Business IT Care
Our fixed-price monthly IT support for users, devices and security.
SharePoint support
Site changes, permissions, libraries and help for site owners.
Website and platform care
Updates, maintenance, security reviews and small improvements.
Automation and workflow support
Keeping automations running and adjusting them as processes change.
User and device administration
Joiners, leavers, device setup and account support.
Security baseline maintenance
Keeping MFA, device compliance, updates and access settings where they should be.
Reporting and dashboard support
Keeping reports accurate and changing them as your questions change.
Continuous improvement
Not just keeping the lights on
Ongoing support is also a chance to keep making things better, one practical step at a time.
- Regular conversations about what is working and what is not
- A running list of improvements, agreed and prioritised with you
- Plain-English updates on risks and recommended actions
- Training and guidance when new tools or processes arrive
Virtual IT / digital lead
Ongoing digital leadership without building a full internal team
For smaller organisations without a Head of IT or Digital, Elliott Digital can act as an external technology partner: someone who knows your systems, keeps a plan and helps you make decisions.
Keep a technology plan
A current view of your systems, priorities, renewals and risks.
Support decisions
Practical advice for leadership teams and trustees when technology choices come up.
Coordinate suppliers
A knowledgeable point of contact between you and other technology suppliers.
This is an advisory and delivery role. It does not take on statutory or regulated responsibilities such as a Data Protection Officer, and response times are agreed per engagement rather than promised as a standard service level.
Ways to work together
A project, ongoing support, or both
Managed support can start on its own, or follow on from a project we have delivered.
Projects
A one-off build, migration, implementation or improvement with an agreed scope and a clear finish.
A website, a SharePoint implementation, a Microsoft 365 migration, a dashboard, an automation, a portal or a system setup.
Managed Support
Ongoing monthly administration, support and maintenance for the systems you already rely on.
Business IT Care, Microsoft 365 administration, SharePoint support, platform support or automation maintenance.
Transformation Partnerships
A longer working relationship where we help you improve your technology and operations step by step, at a pace your organisation can manage.
Review what you have, agree priorities, deliver improvements in stages and keep the plan honest as things change.
Connected services
How this fits with the rest
Want a digital partner rather than another supplier?
Tell us which systems you rely on and what currently has no clear owner. We will suggest a sensible scope.