Services

The digital systems your organisation relies on.

Elliott Digital designs, builds, integrates, secures and supports the technology small and growing organisations depend on every day — from websites and Microsoft 365 to IT, automation and reporting.

North East based and working with organisations across the UK. We start by understanding how your organisation works, then recommend or build what fits — and can stay involved afterwards.

Understanding first. Technology second.

  • Websites & Digital PlatformsBuild
  • Microsoft 365 & SharePointOrganise
  • Business IT & CybersecuritySecure
  • Automation, AI & Business SystemsAutomate
  • Data, Reporting & Management InformationUnderstand
  • Digital Transformation & ConsultancyImprove
  • Managed Digital ServicesSupport

Overview

Seven connected areas of work

These are not seven separate businesses. Most organisations need a few of them working together — a website that feeds a CRM, a Microsoft 365 environment with secure devices, a report built on a cleaned-up process.

  • Build

    Websites & Digital Platforms

    Websites, portals and platforms built around your users, your information and how the work actually happens.

    From an accessible organisation website to a secure client portal or learning platform, we design and build the digital front door and the tools behind it — then keep them maintained.

    • Business, charity and organisation websites
    • Client, member and staff portals
    • Dashboards and custom web applications
    • Ongoing website and platform care
  • Organise

    Microsoft 365 & SharePoint

    Turn Microsoft 365 into a structured, secure workspace your whole organisation can find its way around.

    Setup, migration and structure for Microsoft 365 — SharePoint intranets and document libraries, Teams, OneDrive, permissions and the day-to-day administration that keeps it tidy.

    • Microsoft 365 setup, tenant configuration and migration
    • SharePoint intranets, team sites and document libraries
    • Teams, OneDrive, shared mailboxes and permissions
    • Ongoing Microsoft 365 administration
  • Secure

    Business IT & Cybersecurity

    Everyday IT support, device management and practical security for organisations without their own IT team.

    Business IT Care covers users, devices, Microsoft 365 and security for a fixed monthly price, with identity, access and security improvements scoped around your organisation. Remote across the UK, onsite in the North East where appropriate.

    • Business IT Care monthly support
    • Intune device management, Defender and BitLocker
    • MFA, Conditional Access and account security
    • Staff onboarding and offboarding
  • Automate

    Automation, AI & Business Systems

    Reduce repetitive work, connect your systems and keep people in control of the decisions that matter.

    Workflows, internal tools, CRM and case-management systems, integrations and carefully scoped AI assistance — built only where they genuinely solve the problem.

    • Power Automate, Power Apps and integration workflows
    • CRM, referral and case-management systems
    • Forms, approvals and notifications
    • AI-assisted workflows with human review
  • Understand

    Data, Reporting & Management Information

    Know what is happening across your organisation and what needs attention.

    Dashboards, KPI and service reporting, and the data clean-up that makes them trustworthy — including moving important processes out of uncontrolled spreadsheets.

    • Power BI and custom dashboards
    • Management, KPI and service delivery reporting
    • Data clean-up and spreadsheet rationalisation
    • Reporting automation across systems
  • Improve

    Digital Transformation & Consultancy

    Start with the problem, not the software — then plan practical improvements you can actually deliver.

    Technology and process reviews, roadmaps, system selection and implementation planning. We also help untangle and take over systems that have been poorly configured or left behind.

    • Technology audits and workflow reviews
    • Roadmaps and system selection
    • Process redesign and system consolidation
    • Project rescue and system clean-up
  • Support

    Managed Digital Services

    An ongoing digital partner looking after the systems you rely on, rather than a string of isolated projects.

    Microsoft 365 and SharePoint administration, website and platform care, automation maintenance, user and device support, and steady improvement over time — agreed around what your organisation needs.

    • Microsoft 365 and SharePoint administration
    • Website, platform and automation maintenance
    • User, account and device administration
    • Continuous digital improvement

Business IT & Cybersecurity

Business IT Care

Straightforward monthly IT support for small and medium-sized organisations, including Microsoft 365 management, device security, user support and ongoing technology care.

Remote across the UK, onsite in the North East where appropriate. Support can be project-based, ongoing or monthly, with the scope agreed around your organisation’s needs.

Explore IT Support

Ways to work together

A one-off project, or an ongoing partner

You can bring in Elliott Digital for one piece of work, or keep us involved. Scope and cost are agreed around the problem; Business IT Care is the one service with a published monthly price.

  • Projects

    A one-off build, migration, implementation or improvement with an agreed scope and a clear finish.

    A website, a SharePoint implementation, a Microsoft 365 migration, a dashboard, an automation, a portal or a system setup.

  • Managed Support

    Ongoing monthly administration, support and maintenance for the systems you already rely on.

    Business IT Care, Microsoft 365 administration, SharePoint support, platform support or automation maintenance.

  • Transformation Partnerships

    A longer working relationship where we help you improve your technology and operations step by step, at a pace your organisation can manage.

    Review what you have, agree priorities, deliver improvements in stages and keep the plan honest as things change.

How it starts

From first conversation to ongoing support

You do not need a technical specification. The process is simple, and you decide at each step whether to continue.

  1. Tell us what is not workingOr what you want to improve
  2. We understand the situationHow things work today
  3. We identify practical optionsIncluding doing less
  4. We agree the right scopeClear and written down
  5. We build or configure itWith you reviewing along the way
  6. We help people adopt itTraining and guidance
  7. We keep supporting itIf and when you want us to
More on how we work

Across every service

Also part of the work

Some of the most useful work sits between the service areas. These are practical capabilities we set up and advise on — not products, certifications or legal guarantees.

  • Email & domain management

    Microsoft 365 mailboxes, shared mailboxes, aliases, domains and the SPF, DKIM and DMARC records that help legitimate email arrive.

  • Business continuity & backup planning

    Planning how you would recover accounts, data and devices — Microsoft 365 backup approach, recovery steps and continuity documentation.

  • Digital governance

    Practical controls for access, permissions, document ownership, review dates and staff acknowledgement of policies. Not legal advice.

  • Knowledge management

    Internal knowledge bases, procedure and policy libraries, onboarding content and staff guidance people can actually search.

  • Digital accessibility

    Accessible websites and forms, semantic content structure, keyboard-friendly interaction and practical improvement of what you already have.

  • Training & adoption

    Helping staff use Microsoft 365, Teams, SharePoint, new systems and AI tools confidently, plus basic cybersecurity awareness.

  • Responsible AI

    Acceptable-use guidance, human review steps, data-handling decisions and audit trails for any AI your organisation adopts.

  • Virtual IT / digital lead

    Ongoing digital leadership without building a full internal technology team: someone who knows your systems, keeps a plan and helps you make decisions.

Where this fits

Services, Products and Work

  • Need something built or looked after?This page — Services is what you can engage Elliott Digital to do.
  • Want to see the systems?Explore Products
  • Want to see the work?Explore Work

Start with the problem.

You do not need to arrive with a technical specification.

Tell us what currently takes too long, gets repeated, gets missed or does not connect. We’ll work from there.

Book a Consultation