Data, Reporting & Management Information

Know what is happening and what needs attention.

Dashboards, KPI and service reporting, and the data clean-up that makes them trustworthy — so managers, trustees and teams can see what matters without compiling it by hand.

Understanding first. Technology second.

  • Power BI dashboardsVisibility
  • KPI reportingMeasure
  • Data clean-upTrust
  • Spreadsheet rationalisationControl
  • Reporting automationSave time

Management visibility

Reporting that shows what needs attention

Good reporting answers practical questions: how the service is doing, what is overdue, where demand is coming from and what needs a decision. We build reporting around those questions rather than around the data that happens to be available.

  • Power BI and custom dashboards

    Dashboards for managers, trustees, directors or teams, built around the questions they actually ask.

  • KPI and operational reporting

    Clear measures of activity, performance and service delivery, updated without manual effort.

  • Service delivery reporting

    Referrals, cases, sessions, outcomes and waiting times — whatever your service needs to track.

  • Structured management information

    Consistent reports for board meetings, funders or internal reviews.

Data foundations

Trustworthy data comes first

A dashboard is only as good as the data behind it. Much of the useful work is tidying, connecting and controlling the data itself.

  • Data clean-up and de-duplication
  • Spreadsheet rationalisation
  • Moving important processes away from uncontrolled spreadsheets
  • Data migration between systems
  • Connecting data from several systems into one view
  • Automating the reports that are currently compiled by hand

Example

From scattered spreadsheets to one view

An illustration of a typical approach, not a specific client project.

  • Typical reporting project

    1. Agree the questions that matter
    2. Find where the data lives
    3. Clean and connect it
    4. Build the dashboard
    5. Automate the refresh

This is practical reporting for small and growing organisations — not enterprise data science or advanced statistical modelling.

Ways to work together

A project, ongoing support, or both

Reporting work is usually a project, with dashboard support and changes continuing as managed support.

  • Projects

    A one-off build, migration, implementation or improvement with an agreed scope and a clear finish.

    A website, a SharePoint implementation, a Microsoft 365 migration, a dashboard, an automation, a portal or a system setup.

  • Managed Support

    Ongoing monthly administration, support and maintenance for the systems you already rely on.

    Business IT Care, Microsoft 365 administration, SharePoint support, platform support or automation maintenance.

  • Transformation Partnerships

    A longer working relationship where we help you improve your technology and operations step by step, at a pace your organisation can manage.

    Review what you have, agree priorities, deliver improvements in stages and keep the plan honest as things change.

What do you need to know that you can’t easily see?

Tell us which questions take too long to answer today, and where the information currently lives.

Discuss reporting and data